MINT SUGAR SWEDISH| 90 Minutes

Cancellation Policy

Appointment Cancellation When you book your appointment, you are holding a space on our calendar that is no longer available to our other customers. In order to be respectful of your fellow customers, please call us as soon as you know you will not be able to make your appointment. If cancellation is necessary, we require that you call at least 24 hours in advance. Appointments are in high demand, and your advanced notice will allow another patient access to that appointment time. How to Cancel Your Appointment If you need to cancel your appointment, please call us between the hours of 8am-8pm. If necessary, you may leave a detailed voicemail message. We will return your call as soon as possible. Late Cancellations/No-Shows A cancellation is considered late when the appointment is cancelled less than 48hours before the appointed time. A no-show is when a patient misses an appointment without cancelling. In either case, we will charge the patient a $50 missed appointment fee. For new customers first appointments, a no show or late cancellation will result in a full charge of the new customer fee. 2. Cancellation Policy (Other Services) Your appointments and well-being are very important to us. We understand that sometimes, unexpected delays can occur, making schedule adjustments. If you need to cancel your appointment, we respectfully request at least 48 hours notice. Our Policy: Any cancellation or reschedule made less than 48 hrs will result in a cancellation fee. We may not be able to accommodate you. In this case, the same cancellation fee will apply. We will do our very best to reschedule your service for another time that is convenient to you. We require a credit card to hold your appointment. Cancellation fees will be charged to your card on file.In the event of a true, unavoidable emergency, all or part of your cancellation fee may be applied to future services. 3. Short Cancellation Policy Please understand that appointment times are limited. If you must cancel your appointment, we respectfully request 48 hr notice. Missed appointments, or appointments cancelled without notice, will incur a fee of $50. 4. Short Cancellation Policy We know your time is valuable, and ours is too. Out of respect for our staff and our other clients, we ask that you give us at least 48 hr notice if you need to cancel an appointment. The first time a client misses an appointment, we will make a note in your file. 2q782q32xze4trf.98sAll future missed appointments will incur a $25 fee. 5. Cancellation Policy (Events and Classes) For this reason, we request that you cancel at least 48 hrs before your scheduled Event/Class. This will allow us to offer your spot to another Student/Customer. You may call us at us between the hours of 8am-8pm to cancel. Please note, we do not offer refunds. However, if you give us at least 3 day notice of your need to cancel, we will credit your payment toward another services. However, if you do not cancel with at least 2 day notice, you will lose any payments you have already made. 6. Short Cancellation Policy Cancellations made 3 days or more in advance of the Cancellations made within 2 days will receive a 50% refund. Cancellations made within 24 hours will not receive a refund.

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